Social Media Talks Podcast interview with Kenneth Scally.
On this week's show, we talk to Kenneth Scally from Westtech.ie about "The benefits of a CRM System. The Social Media Talks Podcast is created to help business owners who want to learn more about Social Media Marketing, presented by Alan Hennessy Head of Digital at Kompass Media
Kenneth Scally Biography.
Kenneth is the Managing Director of WestTech Technologies with over 15 years of experience in the tech industry.
Kenneth believes in integrating technology with clients requirements effectively and coming up with innovative time and cost schedules can help business development and maintain a higher level of sales and customer Service with enhanced features of CRM Systems.
This also fast-tracking business results for clients using technology innovation that sustains long-term growth.
Topics covered in this episode:
- What is a CRM System
- The Key Elements of a CRM System
- Measurement and control within the system
- Where to get started with a CRM System
- Gathering Information and Data from a CRM System
Listen to the full Podcast with Kenneth Scally below.
Dinner Guest
Each week we ask our guest one question that is not related to the podcast, It helps us to gain a better understanding of the guest and some of their personal choices.
Kenneth if you could invite anyone to dinner past or present, who would it be and why?
Kenneth answer to his dinner guest was his Dan Lok . He would like to have a conversation with them to learn more sales and customer engagement
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Quote from Kenneth Scally.
You have a 27% chance of customers staying with your business if you have a CRM System in place - Kenneth Scally @WesttechT Share on X
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Links to Kenneth Scally
Website: www.westtech.ie
LinkedIn: linkedin.com/in/kennscally
Twitter: @WesttechT
Facebook: @WestTechT
Alan Hennessy is head of digital at Kompass Media and one of Ireland's Leading Social Media Experts. He is also a Social Media Consultant and Trainer and speaks about Social Media & Digital Marketing all over Ireland and in the UK.
The Social Media Talks podcast is among the top marketing podcasts in the world.
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